Horrible Experience! Promised to deliver ring platter in 20 days when asked for an update after 22 days speaks arrogantly and rudely. Not even ready for refund. Anyways m filing a consumer complaint with all the proof and data. Abusive behaviour is not tolerated. Please dont get fooled by this pathetic lady Kanchan Rani or Kanchan singh whatever!

This lady named Kanchan promised to deliver items for my wedding within 10-15 days, on Feb 2nd I received a parcel with one part of the order worth Rs 2600/- and the remaining order worth Rs 2400/- wasn't delivered (Rs 400 was charged for shipping ). I ordered a ring plater and 30 brooches. She set me a total of Rs 5400/- and delivered only a ring platter which wasn't per my request. It was not colour-coordinated as she informed her to use peach and pastel flowers. However, she told me both the orders would be delivered together. When I repeatedly called her and messaged her, she replied abusing me, Saying, " No one is running away with your bloody money ", "not interested in speaking to you ", " wait for the parcel", etc etc. Being an online platform selling products, she has the audacity to abuse people when the mistake is on her side. She has no manners and has the most disgusting behaviour any business owner can show towards their customers. Unless you want to be treated badly, do not even think of placing an order with this lady. She is pathetic, and her reviews on most of the platforms state she's a "Scam" she abuses people, and this is her way of business when she doesn't deliver on time. She doesn't agree to share pictures of the order we placed, stating " it's their working model, and they can't share pictures of the order " When questioned about not receiving the product we paid for she starts using filthy abusive languages. Guys we are better than this lady in terms of self-respect hence do not get stuck like I made a mistake placing an order with such unprofessional people for my wedding today. Most unreliable and untrustworthy business. She has been blocked and reported and I decided not to speak back to such unprofessional people hence was advised to write a review for @bespokestoriez and my worst experience with them. Being a lady she has no sort or compassion towards another lady who had a wedding and was depending on the order to be delivered on time.

Bespoke storiez is the perfect amalgation of food that looks good and even tastes better. Bespoke storiez is our go-to-brand for all the things sweet - be it bulk gifting or intimate home gatherings. We ordered wedding favors from bespoke storiez for my sister’s wedding. They did incredible job with maintaining the quality and freshness of the product at scale. We did assortment of sweets, dry fruits, brownies, votive candle holder in a hamper which was totally top notch and highly recommended. All our guest loved their hampers. Must buy all your favors from Bespoke Storiez...
Good luck !!!
Keep it up...

The fact that Kanchan did our engagement favours, wedding favours and wedding invites as well as fruit baskets, sweet boxes, dry fruit trays and other minor gift boxes here and there, speaks volumes of the excellent experience we had with Bespoke Storiez. She's extremely flexible when it comes to customizations which is a great help for someone who needs a lot of options to get the possible experience. All our guests went back with a smile on their faces and spoke highly of the presentation and packaging of the favours. The edibles that she provides are fresh and sumptuous and I've had to order the handmade choco chip cookies separately for many of my relatives. If I could suggest a place for improvement, it would be the responsiveness. Maybe you could add more team members to Bespoke Storiez which would help you manage the load a little better, especially since with the kind of excellent work that you've been doing, you are sure to get huge numbers of orders in the coming seasons. Overall, an excellent experience from beginning to end. Thank you for bearing with the long whatsapp conversations late at night. Your hardwork added a lot of happiness to our special day.

Kanchan is very rude and does not respond to messages once you’ve paid the money. When you repeatedly ask for an update, she simply abuses you and asks you to stop calling her. Worst experience ever with an online vendor. After waiting for 2 weeks I cancelled my order and got my money back. Please don’t ever place an order with bespoke Storiez

They are very creative and their work is fabulous, staff is very friendly and cooperative, nd best thing all it is pocket friendly. Thank you for providing such a great service in the budget
Thanks for amazing gifts♥️♥️

It was an awesome experience shopping with Bespoke storiez :) The feeling was superb while buying such a high end premium gifts from there. Wish you all the very best. Keep growing and adding such awesome collection.

I recently ordered my daughter's Engagement gift hampers,and I really liked the gifts,
very good decorative, sweets is very nicely packed and all the hamper they given on time without any problem,
kanchan and her team is very good and responsive,


i truly recommend Bespoke storiez for any occasion
thank you so much..

Unprofessional! Irresponsive!! Liar!! Threatening!!
Unprofessional - She did not send me the goods, I have payed for. The basic rule of business - “ Paise do cheej lo”
Irresponsive - There could be some reasons that she couldn’t deliver my order, but, she should have courtesy atleast to inform me the same. Instead, she was not picking up the call, not replying to the messages.
Liar - after complete one month of pursuing she texted that she is suffering from Corona (God Forbids). Agree, she might be, then few days later within a week she started posting insta stories, delivery status for other clients order, but, where is my order? Where is my money - no response.
Threatens - when I address the same things to her and asked her to refund my money which i deserve to get back, she replied “ kya karloge agar paise wapis nhn diye toh”
I am writing this on my sister’s behalf, her experience with Bespokez particularly with the lady “KANCHAN”
Dear Kanchan, you might not get worried with these reviews, you may think that its fine for you as you loose nothing “Mera kya Paisa toh client ka gya na, mujhe kya”. But, let me convey you something - indeed today its her loss, but she lost the money, whereas you lost the client, the reputation, the business ethics, and flagged yourself as incapable of client dealing with the way you are sending messages to her.
You are into business, these are your basic requirements not hers. Always remember business client se chlta hai client business se nhn and secondly “Jitna important ek client ka aana hota hai utna hi important uska jaana hota hai”
I wish somewhere at some point of time you will realise this thing and will act accordingly. PERIOD

Great service by bespoke storiez And kanchan's team
Very good product quality and decor I like the boxes and my wife fan of your work now,we will surely contact you soon Again.
Thank you soo much for lovely and premium gifts,my friends and guest like very much
Thank you Team😊