Reviews of TraveloChat
Reviews
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![Jadhav]()
Jadhav Sent on 31/05/2026One should reexamine before booking with travelochat
Our family recently booked a 5 Nights / 6 Days Shimla–Kullu–Manali tour through Travelochat, and unfortunately, the entire experience was disappointing and stressful from start to finish.
The problems started right from the flight booking stage. We had paid the required amount for actual flight expenses, yet the tickets were booked without seat selection and meal preferences. This created continuous confusion until the final boarding pass issuance and caused unnecessary inconvenience to our family.
Upon arrival in Delhi, a driver was arranged who was expected to act as both driver and guide throughout the trip. However, during the journey it became evident that he had very limited knowledge of the tourist destinations, entry fees, operating timings, local attractions, and even the planned itinerary. In many cases, he simply dropped us at locations without providing any guidance. Some tourist spots were unfamiliar to him, which significantly affected our travel experience and defeated the purpose of a guided family tour.
The hotel arrangements were also far below expectations. In Shimla, the room provided was not properly prepared for guests. The room had a kitchen partition inside, several lights were not functioning, bathroom fixtures were damaged, and basic amenities such as handwash and toiletries were missing. Similar issues were experienced at the hotel in Manali. For every basic requirement, we had to repeatedly contact the hotel staff. The actual condition of the properties was significantly different from the photographs shown to us at the time of booking.
Throughout the trip, almost every issue had to be escalated to Ms. Priya Agarwal from Travelochat before any action was taken. Instead of proactive support, we found ourselves constantly following up for resolutions.
The return journey from Manali to Delhi was one of the most exhausting parts of the trip. Despite a distance of approximately 580 km, the driver took nearly 17–18 hours to complete the journey. Frequent tea breaks lasting 40–50 minutes each made the travel unnecessarily lengthy and tiring. As a result, our planned overnight stay in Delhi was completely disrupted.
When we finally reached the Delhi hotel early in the morning, the property refused to provide the booked rooms. We again had to raise complaints with Ms. Priya and MMT. The caretaker was uncooperative and unwilling to discuss the matter. Alternative rooms were arranged initially, but their quality was poor. Only after repeated requests and follow-ups were better rooms provided later in the evening.
The hotel also advertised breakfast facilities, but guests were required to walk nearly 1 km to another property for breakfast, which was highly inconvenient and not communicated in advance.
We have also requested a refund for the loss of one day of our itinerary and the associated inconveniences. Despite multiple emails, calls, and discussions, no satisfactory resolution or refund has been provided.
Additionally, our Delhi sightseeing plans were severely affected. The original driver refused to continue, and a replacement vehicle was arranged only around 11:00 AM instead of the promised 9:00 AM. Due to the delay and extreme heat, we were forced to skip several planned attractions.
Overall, this trip was marked by poor coordination, lack of accountability, inadequate hotel standards, untrained drivers, delayed responses, and continuous uncertainty. There appeared to be very little control by the travel agency over its service providers, including drivers, hotels, and third-party partners.
I would strongly advise travelers to thoroughly verify all arrangements before booking and to exercise caution when choosing such travel agencies. Our experience resulted in a significant loss of time, comfort, money, and valuable family vacation memories.
Another disappointing aspect was the so-called "candlelight dinner" included on the last day of our trip. When we inquired about the arrangements, the travel agency's understanding of a candlelight dinner appeared to be limited to arranging a cake if requested. There was no special dining setup, ambiance, decoration, or any of the elements that travelers would normally expect from a candlelight dinner experience. Ultimately, both families had to bear the actual expenses personally for the arrangements and services we wanted. This further reflected the lack of planning, professionalism, and understanding of customer expectations throughout the trip. -
![Paramedical]()
Paramedical Sent on 17/04/2026Fantastic tour me and my wife great experience
Great experience at the travel booking and enjoy the tour I was checking packages for Manali and came across Travelochat’s page. After talking to their team, I genuinely loved their package. The services they provided were truly outstanding. They gave us the best hotels in Shimla and Manali, and the car service was also top-notch.
Whenever I called them, they always picked up immediately and helped me with every detail.
A special thanks to Mr. Sumit sir — she is extremely kind, helpful, and guided us beautifully throughout our Shimla–Manali trip. -
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Naveen Sent on 03/04/2026
Unforgettable Family Trip with TraveloChat Havelock and Amritsar
We recently planned a family trip to Havelock Island and Amritsar with TraveloChat.com, and it turned out to be an absolutely शानदार experience!
From smooth bookings to perfectly managed itineraries, everything was handled with great professionalism. The beauty of Havelock was breathtaking, and the arrangements made our stay super comfortable and relaxing. Amritsar visit was equally amazing—well-organized, spiritual, and full of memorable moments.
Travel, hotel stays, and overall coordination were top-notch. The team ensured we faced no issues and could enjoy every moment stress-free with our family.
Highly recommended TraveloChat for anyone looking to create unforgettable travel memories with their loved ones. Looking forward to planning our next trip soon!
Thank you TraveloChat for such a wonderful experience! -
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![Megha]()
Megha Sent on 07/03/2026Shimla manali tour our family with travelochat
Our Himachal trip with Travelochat was simply amazing. The booking process was smooth, and they gave us the best itinerary. We enjoyed Shimla, Manali, and Kasol without any rush. The hotels were clean, comfortable, and well-located. Our driver was polite and always on time. The trip was well-planned, and all sightseeing spots were covered. The food provided was delicious and fresh. Overall, it was a stress-free holiday and we returned with lots of memories. Highly recommend their service -
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![Shiva]()
Shiva Sent on 07/03/2026Our office tour with Travelochat
Our office group had a corporate off-site in Himachal and Travelochat organized it all.
Buses, meals, resort activities, and local sightseeing — all handled seamlessly.
They even arranged team-building games and a DJ night.
Every team member enjoyed without worrying about logistics.
Would happily recommend them for professional group travel -
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![Krishna]()
Krishna Sent on 04/03/2026Shimla and Manali Amazing Experience with Travelochat
We recently visited Manali and Shimla through Travelochat, and it was truly a wonderful experience! Everything was perfectly organized from start to finish. The hotel arrangements were comfortable, clean, and located at beautiful spots with amazing views.
Our trip to Manali was unforgettable — from exploring Solang Valley to enjoying the scenic beauty of the mountains. Shimla was equally charming, with its peaceful atmosphere and stunning landscapes. The entire itinerary was well-planned, giving us enough time to relax and explore.
The team at Travelochat was very supportive and responsive throughout the journey. Transportation was smooth, and the driver was professional and friendly.
Thank you, Travelochat, for making our Manali–Shimla trip so memorable. Highly recommended for a stress-free and enjoyable vacation -
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![Pardeep]()
Pardeep Sent on 24/02/2026Pataya tour are very good service
At the time of tour 24 hours available in help of anything problem any requirement of the time of travel so best service possible to provide at the time of my couple tour -
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![Amritpal]()
Amritpal Sent on 24/02/2026Himalaya trip manali and shimla my copul tour
Booked my Uttarakhand trip through Travelochat and had the time of my life.
The itinerary was perfectly planned, covering Mussoorie, kempty fall, Dehradun and rishikesh
Hotel stays were cozy with amazing views.
The transport was comfortable and always on time.
They even arranged a bonfire night in Mussoorie — unforgettable!
What I liked most was their constant check-ins during the trip.
Made us feel safe and looked after.
Highly recommend them for mountain lovers.
Trust me, you’ll not regret it!
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![Deepak]()
Deepak Sent on 24/02/2026International tour booking with travelochat
Wonderful Malaysia Trip with TraveloChat
My international trip to Malaysia with TraveloChat was an amazing experience. Everything from flight bookings to hotel stays and sightseeing was perfectly organized. The team was extremely supportive, responsive, and professional at every step of the journey.
Malaysia’s beautiful cities, scenic attractions, and cultural experiences were made even more enjoyable because of TraveloChat’s smooth planning and excellent coordination. I felt comfortable, safe, and well taken care of throughout the trip.
I highly recommend TraveloChat to anyone planning an international holiday. Their service quality, customer support, and attention to detail truly make them a trusted travel partner -
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![Shanta]()
Shanta Sent on 24/02/2026Well done service in the company for travel
Right now booking tour for best service in real life going to be better than other people -
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