Reviews of Shangri-La's Eros Hotel

Reviews

• Saurabh R. Sent on 28/04/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Good experience

  My experience was good. I booked Shangri-La's Eros Hotel in Janpath for my Roka ceremony. Amazing food, wonderful decor, and a perfect venue for ceremonies. The staff was courteous and helped us with everything. I would really recommend them to everyone.

  My experience was good. I booked Shangri-La's Eros Hotel in Janpath for my Roka ceremony. Amazing food, wonderful decor, and a perfect venue for ceremonies. The staff was courteous and helped us with everything. I would really recommend them to everyone.
• Heena Sent on 12/11/2020
  4 out of 5 rating

  4.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  great service

  really liked the hospitality and service of this property. great food and ambience.

  really liked the hospitality and service of this property. great food and ambience.

  Shangri-La's Eros Hotel's reply:

  Thank you so much for your feedback ma'am.... :)
  
  Look forward to serving you soon and your feedbacks helps us to give our best regarding the number 1 hotel in Delhi NCR.
  
• Akanksha Sent on 12/04/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Grand and lavish arrangements

  Not that i was expecting anything less from them,but they truly delivered. From food arrangements to the decor, everything was exceptional.

  Not that i was expecting anything less from them,but they truly delivered. From food arrangements to the decor, everything was exceptional.
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• Vinay Sent on 10/06/2020
  2 out of 5 rating

  2.0
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Really disappointed

  I wanted to book them for my wedding. When I visted the venue, I met with a lady who was managing the venue that time. We had called before visiting and told them the basic details and only after that we went over the hotel to discuss things further. During the visit the lady was unnecessarily rude about our requirement and the budget even though we had disclosed it on the call itself. Wasn't expecting such a behaviour from the hotel's staff.

  I wanted to book them for my wedding. When I visted the venue, I met with a lady who was managing the venue that time. We had called before visiting and told them the basic details and only after that we went over the hotel to discuss things further. During the visit the lady was unnecessarily rude about our requirement and the budget even though we had disclosed it on the call itself. Wasn't expecting such a behaviour from the hotel's staff.
• Suchika A. Sent on 19/02/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Nice Venue

  Shangri'las was a very lavish and spacious venue. the ambience was amazing and the decorations were beautifully done. All the things were very well managed and handled by the team. The food was good too!

  Shangri'las was a very lavish and spacious venue. the ambience was amazing and the decorations were beautifully done. All the things were very well managed and handled by the team. The food was good too!
• Aastha Sent on 08/04/2019
  4 out of 5 rating

  4.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  Elegant and classy decor

  Excellent location with both indoor and outdoor area available. Doesn't require heavy decor.

  Excellent location with both indoor and outdoor area available. Doesn't require heavy decor.
• Uday J. Sent on 21/02/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful experience

  The hotel was superb and every thing was arranged perfectly as well. The staff was very professional and polite and the services were top notch. The catering was lovely and every one enjoyed a lot.

  The hotel was superb and every thing was arranged perfectly as well. The staff was very professional and polite and the services were top notch. The catering was lovely and every one enjoyed a lot.
• Tarun Sent on 10/01/2020
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great Venue

  Shangri-La offered a very luxurious service. The decorations and lighting were lavish and mesmerizing. The team of the hotel were very professional and they were attending every guest really well. Food was amazing too!

  Shangri-La offered a very luxurious service. The decorations and lighting were lavish and mesmerizing. The team of the hotel were very professional and they were attending every guest really well. Food was amazing too!
• Jasbir Sent on 11/05/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  best in Delhi

  It was my brother's wedding over here. The whole atmosphere was so beautiful. We hardly come to Delhi and we were told that this is the best in Delhi in the heart of Delhi

  It was my brother's wedding over here. The whole atmosphere was so beautiful. We hardly come to Delhi and we were told that this is the best in Delhi in the heart of Delhi
• Rishabh S. Sent on 03/02/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great venue

  The venue was very nice and everything was great with them. The catering, staff and servicing, everything was perfect and we really liked the whole experience. We would definitely recommend them to all.

  The venue was very nice and everything was great with them. The catering, staff and servicing, everything was perfect and we really liked the whole experience. We would definitely recommend them to all.