Rohan A. Sent on 27/02/2022
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Quality of service
1.0 out of 5 rating
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Response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
Worst thing to happen to me
Worst worst worst people to get associated with. I had my wedding planned in December in Goa, got in touch with them through this platform & got in touch with 2 owners- Akhilesh & Namita. TD:LR- They ruined my wedding. I was told by one of their employee(Amit) about a place which I could book according to my needs. Saw the place, liked it, told them will visit & book. I kept asking them that whether I should get in touch with the hotel myself, they told not required & they have checked with them & then it’s their friend’s hotel. I kept informing them that I am coming on this & that day & to arrange a visit so that I can pay the booking amount. I was supposed to come on a Sunday, till Saturday evening they told the hotel is available & to come to the hotel to visit. 10 hours before my visit, I called the hotel just out of curiosity to check & to my disgust, I found out that the hotel has been on my dates since the last 40 days. When I asked these people about this, Mr Amit & Namita started abusing me. They have ruined my wedding, don’t let them ruin yours.
Shubh Vivah Destination Wedding Planner's reply:
Dear Sir
Thank you for your valuable feedback.. We are sorry to revert so late.
Based on your inconvenience, we found out that you have a wedding date in the month of December 2022, still lot of time for the date to come whaeras you mentioned you are already married in February 2022. Secondly you have already booked the same resort by yourself so you have already got tour dates... To mention, we don't have any employee by the name of Amit. I don't know why you mentioned it. Also in case of a resort or hotel, they don't wait for client to come after a month and then book resort because its always first come first offer basis.
You have mentioned we ruined your wedding whereas we found you never met our team, no money was paid for any service, nothing was planned in term of wedding planning, no discussion took place to plan the event.
We truly understand wedding is once in life time and so we are careful and alert about it. But saying that our team ruined your wedding which yet to take place in December 2022 is a wrong thing.
We are known because of our work and other mentioned reviews are direct from either bride or groom. And we are overwhelmed because of their feedback on our consistency of delivering desireable results.
Therefore we request you to stop spreading false rumours. And we wish you all the best for your new life as a couple which will start from December 2022.
Regards
Team ShubhVivah Weddings
