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Reviews of The Memory Trunk

The Memory Trunk

The Memory Trunk

Jammu City, Jammu
4.8 out of 5 rating, 13 reviews
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Reviews

4.8 out of 5 rating
13 reviews
  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
92% Recommended by couples

Awards

13
Weddingwire.in Wedding Awards 2022 Winner
  • Mukul
    Mukul S. Sent on 22/12/2021
    5 out of 5 rating
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    Must have MemoryTrunk . Still cherishing the beautiful candid photos ❤️❤️

    The whole team is so professional and humble. They will go the extra mile to get that awesome shot. The level of details , angles and the way they capture every moment is brilliant.Kirti's team has this creative ingenuity and spontaneity that they capture the spirit of the moment.Another thing I loved about them was their patience and relaxed and welcoming approach. Thankyou from the bottom of our hearts. You must book them for your wedding/events/photoshoots and just relax.

    The Memory Trunk's reply:

    Thank you so much Mukul. We’re humbled & grateful. Your words carry weight and mean a lot to us.
    Good luck to you!
  • Deepanshi
    Deepanshi I. Sent on 19/04/2023
    3 out of 5 rating
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    Lost precious memories due to lack of proper videography

    I chose the Memory Trunk for my wedding because I wanted candid photography. I discussed at the very beginning that I wanted: (a) candid photography, (b) traditional videography and (c) a video of highlights, of all the six functions, including pre-wedding events. I was assured that it will be done and that a “local videographer” would be brought in for the traditional video because the Memory Trunk did not have one in their team. I was told not to worry about it because shooting a traditional video is the simplest part and doesn’t require a specialist. The entire payment was charged in advance. When I received the videos a few months after the wedding, I was shocked to find that the so-called traditional videographer had not recorded most part of my functions. What I got in the name of a traditional video was just a longer version of highlights (short slow-motion clips). I thought it might be due to over-editing, so I asked for the full unedited video footage of my functions, for which I was charged extra. I was devastated to find that there was no proper video footage recorded at all. The whole idea of traditional videography is to continuously record everything that is happening at the event and there are special cameras for this purpose. When I asked about the lack of proper traditional video, I was told that the videographer did not have the camera that could record continuously for long time without heating up, which is why he recorded only short clips! Why was I not informed about this when I was discussing my requirement of a traditional video at the beginning? To add insult to injury, the said videographer, when asked about the less video footage, is supposed to have said that “there was nothing much happening there, so what was I supposed to record?” while my friends and family sang and danced the whole time. What else was supposed to be happening, I wonder!
    I ended up paying almost double of what I would have paid to any other vendor and, on top of that, ended up being provided a so-called traditional video of just 16 minutes for a function that lasted over three hours! When I was infuriated by the loss of precious memories and asked to speak directly with the videographer who had failed to shoot even basic video footage of my most special occasion, I was surprisingly told that due to confidentiality, the identity of the videographer cannot be disclosed to me. Over a year has passed, I still deeply regret engaging the videographer from the Memory Trunk because I do not have even the basic videos of several important wedding functions that included dancing, singing and moments of getting together with friends and family. While Kriti Agarwal, who did the candid photography and the interviews, was very professional throughout and the photographs were worthwhile, but the shock of not having a basic traditional video covering the functions of my most special days is a shock that me and my family will never get over. I wish I had been told in the very beginning to make my own arrangement for traditional videographer since they did not have a proper professional or the necessary equipment for it. I hope that this blunder does not happen to anyone else’s wedding because after all, the whole point is to preserve these precious memories for a life time, which is permanently scarred for me.
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  • Mukta
    Mukta G. Sent on 12/01/2022
    5 out of 5 rating
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    Best photographer you should Hire!

    Kriti and her Team- Just Wow!
    I feel my best decision was to get her on board for the wedding.She and her team has an immense sense of professionalism.
    Right from the day we hired her she started taking inputs on our expectations and how we want the pictures and videos to be. Her planning was on point. She delivered everything on time and in the way we wanted.
    Whenever I or the family look at the pictures and the wedding film there automatically is a smile on our faces as if we are reliving those moments.
    Thank you @The memory trunk for capturing our moments so beautifully.❤️

    If you are looking for a wedding photographer you should definitely hire them!

    The Memory Trunk's reply:

    Thank you Mukta.
    We’re so glad you’re happy & satisfied and that we could be of good service to you!

    Good luck!
  • A
    Aparajita J. Sent on 11/06/2021
    5 out of 5 rating
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    Breathtaking and stirring pictures

    First of all Kriti the head of the team is a gem of a person. She made me feel comfortable and calm. She’s a great human and very hardworking. Her team is exceptionally brilliant. The pictures came out so beautifully. Every time I look at them I am taken back to the moment it all happened. All the pictures stir emotions that take me back. Memory trunk delivers what they promise. I have had the best experience with them. They follow all covid safety protocols as well. Absolutely thrilled to have picked them for my big day!

    The Memory Trunk's reply:

    Thank you so much Aparajita! ❤️
    You’re a wonderful soul and we’re honoured to have shot your wedding.
  • S
    Sahib A. Sent on 29/12/2020
    5 out of 5 rating
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    They are available at any time, you just need to give them a call and they will arrive at your doorstep.

    The team was very cooperative and they have done a fantabulous job, I loved the overall experience with each one of their teammates. They made us smile all the time and clicked really candid photos. Coming from such a small town, they outpass every other photographer even in big cities. They are available at any time, you just need to give them a call and they will arrive at your doorstep.
  • Bhavya
    Bhavya J. Sent on 07/01/2021
    5 out of 5 rating
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    A Pleasant Experience

    Engaging 'The Memory Trunk' for shooting the wedding was one of the best decisions we took. The team left no stone unturned to capture the most intimate moments at the wedding. The extra effort put in to get to know the bride, groom, and family clearly enriches the outcome.
  • I
    Ishani W. Sent on 02/12/2020
    5 out of 5 rating
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    Love their work!

    The service offered by Memory truck was excellent. I felt value for money because of the labour they had put into the job. While I am yet to close in on shortlisting the photographs, I was happy to see the promptness from their end. I would rate them 5/5 on all parameters.

    The Memory Trunk's reply:

    Thank you so much Ishani!
    It’s been a pleasure knowing you & your family.
    Wishing you luck!
    Cheers ❤️
  • V
    Vidhi Sent on 29/12/2020
    5 out of 5 rating
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    They were a really helpful bunch of passionate photographers

    They were a really helpful bunch of passionate photographers. They gave us really amazing pictures and I love each one of them. I was looking really pretty in each picture and I am really thankful to the entire team. I feel blessed to have found out them for my wedding day.
  • A
    Akansha Sent on 01/01/2021
    5 out of 5 rating
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    Everything was up to the mark. The prices were very reasonable.

    They were amazing! Everything was up to the mark, we used to be a little late but Kriti (owner)was very patient with us! She did an amazing job on the wedding album. The prices were very reasonable and they charged for only the services that they offered. The videos and photos were really good too.