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Reviews of Ambria Pushpanjali by GYV

Ambria Pushpanjali by GYV

Ambria Pushpanjali by GYV

Sector 21, Dwarka, Dwarka
4.3 out of 5 rating, 16 reviews
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Reviews

4.3 out of 5 rating
16 reviews
  • Quality of service
    4.5 out of 5 rating
  • Response time
    4.1 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.1 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
93% Recommended by couples

Awards

16
  • Prerna
    Prerna Sent on 07/04/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent venue

    It was a very good venue. The management and execution were great.
  • S
    Sunanda Sent on 26/02/2020
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing experience

    The decoration and the catering were very nicely arranged. The staff was very responsive and the management was very active and professional. We had a really good time at the venue and would definitely recommend them.
  • D
    Divya Sent on 24/02/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Decent services

    The experience with them can be rated 4 on 5. The place is really beautiful and the ambiance of the place is very delectable. The staff is good and quite professional. There was a little mismanagement on personal grounds but apart from that, the place is good.
  • illustration stars

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  • S
    Sumit T. Sent on 20/02/2020
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful experience

    The experience with the venue was amazing and the services were arranged very nicely as well. The amenities were managed very efficiently and the staff was very polite and responsive. The catering and the decoration was very good.
  • P
    Pradip J. Sent on 24/02/2020
    4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Superb Hotel!

    This place is Superb! We had an awesome time here. They were so professional and organised and all the functions were a very nicely done. The food was amazing too! We really enjoyed it. Even the arrangements were great!
  • S
    Swati Sent on 13/02/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent experience

    We had an amazing time at Tivoli. The function was a big hit and totally fun for all of us as all the arrangements were done very efficiently exceeding our expectations.
  • B
    Bhavna K. Sent on 25/02/2020
    2.8 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Response time
      3.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Bad experience

    The venue is very ideally located but we did not have a very good experience with them. It actually rained that day and the venue was not very well organised. It was a pretty bad experience for us.
  • S
    Sunil Sent on 03/12/2019
    1.4 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Bad Mangement

    The most unresponsive and useless management in the whole of NCR. Yesterday my son’s wedding was performed there and at 10.02 pm police barged in and picked up the system of the person performing there. This artist was arranged by us and some lady by the name of Sushmita who is supposedly incharge of the venue booking was informed and was unsupportive when she was informed of the incident saying that we should know about ngt order about no music after 10.00. This attitude of tushita for a guest’s problem at a venue is totally unacceptable. Police barges into your site and there is no manager present there to talk to them or sort the issue there and then the customer has to deal with police by himself. Hospitality business is run specially like venue for wedding cannot run without good understanding between police and mangement of the venue and here it totally not seen at all. Never ever seen such a callous approach of a senior person in an organisation like hers. Tushita is bad for hospitality industry. I would like to warn people of tivoli being not customer friendly venue and the management is zero on scale of 1-10. So in nut shell i will not recommend tivoli pushpanjali to anybody because of tushita who was rude and totally bad in talking to

    Ambria Pushpanjali by GYV's reply:

    Dear Sunil sir,

    We're sorry that your experience didn’t live up to your expectations. We appreciate your feedback and if you read our other reviews, you’ll see we pride ourselves in providing great service and, we'd like to do the same for you if given an opportunity. We may not be able to change your previous experience but, we’d like to clear ourselves regarding the experience you had on the event.

    As we are aware that there was a DJ continuation issue that unfortunately created a glitch in otherwise a flawless wedding ceremony and we are equally sorry about the same. We all, especially Tushita, being the General Manager of the property, tried everything within our resources to make it a spectacular and beautiful event. The team did receive appreciation from you being our host as well as the guests regarding arrangements in terms of decor and food up till the mishap. To give you clarification on the whereabouts of our GM Tuhsita who unfortunately wasn't available at the time of the mishap, was because she had to run home for a family medical emergency as her father, being very old and wasn't keeping well from a long time had to be hospitalized on an emergency basis. Furthermore, we would like to inform you that the National Green Tribunal (NGT) has directed the Delhi government to ban the playing of music on loudspeakers after 10 PM and the same has been mentioned in the contract. Despite this, she did try to get in touch with the authorities to sort the issue but the authorities didn't cooperate. On her and the entire team's behalf, we with all our hearts would apologies for the same.

    Sunil sir, we are saddened on hearing your feedback on our service and management. We are often known for welcoming and considerate staff who treats each guest with the same respect. We are truly sorry that you felt another way and therefore like to apologize again.

    We hope to resolve this to your benefit and earn you back as a customer in the future.
  • S
    Shivani Sent on 17/02/2020
    4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
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      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Decent experience

    We had a decent experience with Tivoli. We will rate our experience with them 4 out of 5. The place is good and they have enough area to accommodate a large gathering.
  • M
    Mohit M. Sent on 15/02/2020
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
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      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great experience

    The venue was superb with all the services manged very carefully and effectively. The staff was active and very responsive at all times. The decor was very good and the catering was also impressive. It was a lovely experience.
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