Reviews of DoubleTree By Hilton Gurugram Baani Square

Reviews

• Shivani D. Sent on 04/04/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  overall amazing experience

  Booked double tree by Hilton for my wedding and the experience was amazing by the team. special thanks to the the manager Mr. Abhishek, who managed everything so well. They followed all covid protocols considering the situation, and had their inhouse catering which was again amazing, and their inhouse decorator as well. Management took care of our requirements for decoration especially, which was the best part.

  Booked double tree by Hilton for my wedding and the experience was amazing by the team. special thanks to the the manager Mr. Abhishek, who managed everything so well. They followed all covid protocols considering the situation, and had their inhouse catering which was again amazing, and their inhouse decorator as well. Management took care of our requirements for decoration especially, which was the best part.
• Richa S. Sent on 21/04/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A fabulous experience!!

  We booked Hilton Garden Inn, Gurgaon for our big day and our experience was absolutely fantastic. The food served was amazingly delicious, the decor was great, the management was very much cordial and the staff was extremely professional and polite. All the COVID norms were followed and proper sanitization was there.

  We booked Hilton Garden Inn, Gurgaon for our big day and our experience was absolutely fantastic. The food served was amazingly delicious, the decor was great, the management was very much cordial and the staff was extremely professional and polite. All the COVID norms were followed and proper sanitization was there.

  DoubleTree By Hilton Gurugram Baani Square's reply:

  Dear Guest,
  Greetings of the day!
  
  It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square.
  
  It is indeed very heartwarming to learn of your memorable wedding at our hotel and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.
  
  We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. We look forward to the pleasure of welcoming you back soon.
  
  Warm Regards,
  DoubleTree by Hilton Gurugram Baani Square
  
• Anushka Sent on 24/05/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Everything was Good

  The venue hotel Hilton was good and the staff there were also very good and cooperative and helpful throughout. The quality and the variety of food was also very nice and all freshly prepared and everyone enjoyed a lot each and everything at the function. The staff was also wearing masks and maintaining social distancing.

  The venue hotel Hilton was good and the staff there were also very good and cooperative and helpful throughout. The quality and the variety of food was also very nice and all freshly prepared and everyone enjoyed a lot each and everything at the function. The staff was also wearing masks and maintaining social distancing.

  DoubleTree By Hilton Gurugram Baani Square's reply:

  Dear Guest,
  
  Greetings of the day!
  
  It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square.
  
  It is indeed very heartwarming to learn of your memorable wedding at our hotel and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.
  
  We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. We look forward to the pleasure of welcoming you back soon.
  
  Warm Regards,
  DoubleTree by Hilton Gurugram Baani Square
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• Krishna P. Sent on 29/04/2020
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Bad Experience!

  We had a bad experience hosting our wedding function in this Hotel. The manager guided us wrong and made us book a decorator who was very slow and we didnt like the service from here at all.

  We had a bad experience hosting our wedding function in this Hotel. The manager guided us wrong and made us book a decorator who was very slow and we didnt like the service from here at all.

  DoubleTree By Hilton Gurugram Baani Square's reply:

  Dear Guest,
  
  Greetings of the day!
  
  Thank you for sharing your valuable feedback with us.
  
  Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that we shall personally look into the matter to avoid any future inconvenience. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints.
  
  We look forward to welcoming you back.
  
  Warm Regards,
  DoubleTree by Hilton Gurugram Baani Square
• Ankita Sent on 20/12/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great Venue

  Great Venue, Hilton provided a lavish decor and a great menu of food. loved it

  Great Venue, Hilton provided a lavish decor and a great menu of food. loved it

  DoubleTree By Hilton Gurugram Baani Square's reply:

  Dear Ankita,
  Greetings from Hilton Garden Inn Gurgaon!!!
  Thank you for your valuable feedback
  
  Regards,
  Rittwick Laha